Ecommerce and Direct-to-Consumer Shipping

Experience and expertise across all retail platforms and channels

Retail has never been more competitive and complex. Ecommerce needs to be viewed in concert with all your retail strategies: brick and mortar, third party marketplaces like Amazon, and your own online store. M. Block’s experience as an omnichannel provider means we understand the entire retail landscape, making us uniquely qualified to help you manage the challenges of selling across all retail platforms. M.Block & Sons helps you navigate the complexities that are unique to ecommerce. Let our experienced team help design a Direct-to-Consumer solution that is right for your brand.

Matching customer expectations to order and delivery performance

Our seamless, end-to-end solution – from order management to 3PL warehousing and distribution and direct to customers’ doors – streamlines your ecommerce and D2C supply chain platforms. Whether you’re running a startup, an established ecommerce store, or looking for support with third party marketplaces like Amazon; logistics, fulfillment and delighting the customer are as vital to your organization’s online success as sales, marketing and the product, itself. Simply shipping product is no longer an adequate mission for your fulfillment center. Customer satisfaction is a critical priority. Your ecommerce consumers expect order accuracy, fast delivery, and hassle-free returns. M. Block & Sons delivers all that and more.

Smarter 3PL improves ecommerce fulfillment

Our four distribution centers are integrated with customized warehouse management systems (WMS), radio frequency (RF) handheld scanning, and labor management systems (LMS) that allow us to manage all warehouse operations in the most efficient and cost-effective manner possible.

We seamlessly integrate order processing, inventory and shipping data with all ecommerce platforms, ensuring fulfillment speed and data accuracy. Timely access to all your data with powerful, customized reporting tools ensures you receive business intelligence that informs strategy and decision making.

Fast and Efficient Delivery, Including Returns Management and Processing

M. Block & Sons can manage same-day shipments on Direct-to-Consumer orders. Our distribution centers are regionally located significantly reducing transportation costs and providing access to 98% of the population within two days. Our years of experience and millions of shipments ensure you remain competitive:

  • Negotiated, Volume-Based Freight Rates
  • Multiple Freight Options: FedEx, UPS, USPS, LTL
  • Expedited, International, and Compliant Shipping
  • Carton Cube and Weight Optimization
  • Order-Based Best Freight Option
  • Peak Volume Resources
  • Returns Management and Processing

Our omnichannel approach allows us to manage the best ecommerce solution for your specific needs.

Whether we’re making shipments to a retailer’s ecommerce fulfillment center, managing Direct-to-Consumer shipments ourselves, or some combination of both, we do what is best for you, your customer and the consumer.

Retail Direct-to-Consumer Ecommerce

We make every direct-to-consumer purchaser feel special, helping you increase sales and improve customer loyalty.

Your end consumers expect the same quality branded shopping experience online that they get in-store. Our value-added services help you delight your customers and elevate your brand.

  • Personalization; gift wrapping, insertions
  • Welcome and unboxing cards
  • Custom-branded cartons
  • Re-mailer cartons
  • Custom packing lists
  • Kitting, bagging, labeling
  • Light assembly, bundling

Manufacturer Direct-to-Consumer Ecommerce

Maintaining a direct relationship with your customer is becoming critically important.

Our Direct-to-Consumer model allows you to build a branded relationship with your customers. Insights gained from direct sales efforts help improve the customer experience which lead to the development of tailored, personalized shopping experiences and build lifetime customer value.

As part of our omnichannel approach, M. Block seamlessly manages your retail ecommerce business. Our sophisticated software engines interface with third-party shopping carts like Magento and Shopify, capturing orders on the front end, processing them through our 3PL warehousing and fulfillment, and delivering your product direct to customers’ doors.

Amazon and Third-Party Marketplace Ecommerce Experts

Third-party marketplaces are now an essential part of every manufacturer’s retail strategy, with Amazon an essential ecommerce channel unto itself.

We are Amazon specialists, helping you navigate the complexities and requirements of this dynamic marketplace.Whether selling direct to Amazon on Vendor Central, or using a retail storefront on Seller Central, we help you:

  • Control MAP pricing
  • Optimize your brand
  • Deliver better rankings
  • Grow sales.

M. Block’s Amazon support provides everything you need to achieve success:
  • Choosing the right Amazon platform on which to sell
    • Amazon Direct
    • Fulfillment by Amazon (FBA)
    • Fulfillment by Merchant (FBM)
    • Combination of all
  • Initial product set-up
    • Listing pages builds
    • Search Engine Optimization (SEO)
  • Pricing Strategies
    • General Retail MAP and ecommerce policies
    • Keeping other retailers MAP compliant
  • Brand & Selling Management
    • Advertising
    • Merchandising: Store Fronts, Enhanced Brand Content, A+ Content, Videos
  • Business intelligence – Amazon Algorithms
    • Getting the Buy Box
    • Improve rankings
    • Selling other ecommerce sites
  • Listing page maintenance
  • Multi-Channel selling
  • Inventory management
  • Web portal management
  • Order processing
  • Real-time product monitoring & protection (rogue sellers, violations)
  • Reporting analytics
  • Customer service
  • Consultancy

Manufacturer Business-to-Business Ecommerce

M. Block & Sons’ innovative B2B web platform markets your brand and sells your products across any business channel in real time, helping expand your reach while growing sales.

This unique tool separates us from the competition, providing you with:
This unique tool separates us from the competition, providing you with:

Visit our B2B Fulfillment Portal page to see all our manufacturer B2B ecommerce sites.

  • Dedicated B2B site
  • Full featured ecommerce functionality
  • Full integration with M. Block
  • Real time inventory
  • Customer specific pricing
  • Account sales history
  • Custom product ordering lists
  • Customer password protection
  • Account order history; order lists
  • Auto PO updates including tracking information
  • Email marketing campaigns
  • Mobile Device Compatible
  • Sales Rep and Manufacturer login access

Streamline and Optimize Your Ecommerce Opportunity

Make the most of your online market presence. Our team of ecommerce experts will help you design and implement a customized, fully integrated ecommerce program that drives bottom line results.

Talk with an Expert