Order To Cash

Our secret sauce makes retail easy

Our proprietary Order-to-Cash and value added Support Services separate us from the one dimensional “boxes in, boxes out” of other Third Party Logistics providers.

Jumping on our highly customized Enterprise Resource Planning (ERP) system frees you from the day-to-day time, complexity, and costs of managing your customer’s business activities on your own. Let our Vendor-of-Record and EDI connectivity with every major retail and ecommerce customer free you from the operational headaches, insulate you from costly compliance chargebacks, and create a reliable cash flow. We take you from Order Processing to Distribution to Cash Receipt and Payment.

Remove complexity;
plug into experience

We’ve been managing Order-to-Cash functions in this industry for over 100 years.

Understanding all of the complexities required to run an operation as difficult as retail and ecommerce distribution can be daunting. Let our huge knowledge base and sophisticated ERP and WMS systems manage the entire process end-to-end. Why do it yourself when we can do it better, faster, and industry compliant, for less? Let our experience eliminate your concerns about not knowing what you don’t know.

M. Block & Sons’ order-to-cash supports you every step of the way:

  • Customer Vendor-of-Record
  • Inbound Customer Purchase Orders:
    • EDI
    • Custom B2B Web Portal
    • Manual
  • Customer master data and requirements:
    • Ship to addresses
    • Carton labeling
    • Bill of lading
    • Unique business requirements
    • D2C packaging specifications
  • Customer Service Order Verification and Compliance:
    • Pricing
    • Accruals (advertising, defectives, etc.)
    • Payment Terms
    • Ship Dates
    • Special handling
    • Transportation
    • Account specific allocations
    • Account specific product permissions
  • Transportation management
    • Prepaid or collect
    • Truck load, LTL or Parcel
  • EDI Advance Shipping Notice (ASN)
  • EDI Retail Invoicing
  • Accounts Receivables
  • Trade deduction management:
    • Advertising
    • Defectives
  • Non-Trade deduction management
  • Reverse Logistics management:
    • Defective returns
    • Clean returns
    • Recall returns

Payment within 45 Days

Our Order-to-Cash services allow you to sleep at night.

We operate in the financial stream of commerce between you and the customer, so you don’t have to. We handle your customer credit analysis, payment terms and limits, invoicing, account receivables, deductions and bad debt – delivering you a certainty of payment, 45 days after your product has shipped. Using our Vendor-of-Record creates a seamless, reliable cash flow, insulating you from costly compliance chargebacks, extended cash terms, and delayed payment.

  • Manage receivables, compliance and chargebacks
  • Full payment 45 days after shipment
  • Provide clear visibility into your supply chain and finances

Deep experience + proven systems

Simply put, we’ve been doing it for decades and it shows.

Clients trust us to manage their entire supply chain – from product receipt, to order processing, to customer payment – whether that customer is a traditional retailer, ecommerce account, or Direct-to-Consumer.  Partnering with M Block as vendor of record lets you focus on your core competency, while we execute what we do best on your behalf.

  • Connect you to every customer in every channel
  • Provide integrated end-to-end systems management
  • Inventory receipt and control
  • Pick, Pack, Label, and Ship your product for delivery

Backbone information technology infrastructure and systems that ensure full accountability

Reliable, powerful and flexible – three words that describe how our IT systems manage your supply chain.

Our sophisticated ERP system integrates seamlessly with our warehouse management system at every critical point in the process – from inventory receipt to order processing to transportation to payment – creating efficiencies and savings for you.

Reporting and visibility

You get timely access to inventory, order entry, and sales history with powerful, customized reporting tools that provide the business intelligence that informs strategy and decision making.